In connection with the transfer of our services to another domain, it may happen that some companies will classify emails sent by the system as spam. To prevent this, one can perform a so-called whitelisting of the email address or domain used for sending. Below are instructions on how to do this in Office365 and Google Workspace.
If you are using a different email provider, make sure to whitelist the domain wlcm.work, or the address noreply@wlcm.work if you need to specify a specific address.
Setup in Office365
Choose Policies and Rules ➔ Threat Policies
Open Anti-Spam policies
Scroll to the bottom of the side menu and choose Edit allowed and blocked senders and domains
Under Allowed, open Allow domains
Click on Add domains, and add wlcm.work to the list
Choose Save
Setup in Google Workspace
Go to the Google Admin console and choose: Apps ➔ Google Workspace ➔ Gmail ➔ Spam…
On the left side, choose the level (Organizational Unit) you want to change, or choose to change for all by choosing Organizational Units
Scroll to Spam, choose Configure
In the Add setting box, call the rule eg Allow Welcome Workplace email
Under Bypass spam filters for messages from senders or domains in selected lists, choose Create or edit list
Choose Add address list, and name it eg Welcome Workplace
Choose Add or Add address, and type in wlcm.work. Let Authentication required be on.
Choose Save
Go back to the Add setting step (4 and 5 above), and choose Use existing list
Choose Welcome Workplace
Choose Save