Visitor registers
When a visitor arrives at the building, they will register at visitor terminals at the entrance, or via QR code on their mobile phone.
You will receive notification from WLCMWORK or support@welcomeworkdays.com
You will then receive an SMS and email accordingly based on your notification preferences set up under My Profile:
Follow the link at the bottom of the message to get to the visitor's quick reply page. The link will last for 15 minutes.
Drop in and/or send a message
You will see a screen that looks like this, giving you 2 choices:
If you choose "Give access", the visitor will receive a digital key (code) and instructions on how to use it. The visitor can then proceed as far as your company has decided to allow visitors into the building.
You can also message the visitor directly using the "Answer" button. If the building has a shared reception or your company has its own reception, you can also communicate with the reception here. Reception staff will see if you grant access to someone into the building, but will not see the content of the communication between you and the visitor - only any messages you have sent to the reception.
Do you need help?
Chat with us via the AI chatbot at the bottom right of the screen, or send an email to support@welcomeworkdays.com.