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How to check the status of your access badge

This article is for all users who wish to check the status of their access badge

Checking on the Welcome Portal

  1. Go to Company, found near the middle-left corner of your screen.

  2. Go to Users, found within the Company list.

  3. Select a user from the list in the company.

  4. You will see the cards assigned to the user profile in 3 colours:

    1. Green: Access card is active

    2. Amber: Frozen/Blocked

    3. Red: Activation Issue/Error



Checking on the Welcome App

  1. If you aren't already, please login to the Welcome Access app

  2. Navigate to the Home Screen and tap on the card

  3. Your card will present itself with a coloured background and a status. If everything is okay, you will see the colour (green) and the status message (Everything is OK)


Do you need help?

Chat with us via the AI ​​chatbot at the bottom right of the screen, or send an email to support@welcomeworkdays.com.

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