Welcome Access
Find everything you need to know about Welcome Access, including getting started, administration, and troubleshooting
17 articles
Welcome Access: Manage the building
Find everything you need to manage your building in Welcome Workdays, including visitor registration, room booking, and access control
- How to integrate new users with the access system and choose your Wallet setupThis article is for all building administrators who want to learn more about how to integrate users with the access system and set up Wallet acce
- How to use the access card design guideThis article is for all building administrators who want to know more about the access card design guide
- How to choose card readers and future-proof your buildingThis article is for all building administrators who want to know more about choosing card readers
- How to fulfil a physical access card orderThis article is for all building administrators who want to learn more about how to receive and fulfil an access card request in buildings without integration between Welcome and the…
Welcome Access: Manage the company
Find everything you need to manage your company in Welcome Workdays, including users, access, and settings
- How to inform your employees about Welcome WorkdaysThis article is for all company administrators who want to inform their employees about Welcome Workdays
- How to handle plastic cards as a company administratorThis article is for all company administrators who want to know more about managing plastic cards
Welcome Access: Troubleshooting
Find answers to common issues and step-by-step guides for resolving technical problems in Welcome Workdays
- Welcome Access: Troubleshooting: Android SmartphonesFind everything you need to know about troubleshooting on Android devices, including common issues, solutions, and step-by-step guides1 article
- Welcome Access: Troubleshooting: Apple SmartphonesFind everything you need to know about troubleshooting on Apple devices, including common issues, solutions, and step-by-step guides1 article
- Welcome Access: Troubleshooting: Welcome PortalFind everything you need to know about troubleshooting on web devices, including common issues, solutions, and step-by-step guides1 article
Welcome Access: Getting started
Find everything you need to get started with Welcome Workdays, including setup, first steps, and an overview of the platform's features
- How to check mobile device compatibility for digital access cardsThis article is for all users who want to know whether their phone supports digital access cards
- About Welcome AccessThis article is for all users who want to learn more about Welcome Access and how it connects Welcome Workdays to the building's access control system
- How to generate a six-digit code if you have forgotten your cardThis article is for all users who have forgotten their access card at home and need a temporary code to enter the building and access areas
- How to change your PIN codeThis article is for all users who want to learn more about how to change their PIN code in Welcome Workdays
- How to manage access cards in Welcome Access: Digital and physicalThis article is for all users who want to learn more about how to give users access cards in Welcome Access, including digital cards on mobile and physical plastic cards
Welcome Access: Security and compliance
Find everything you need to know about security and compliance in Welcome Workdays, including data protection, privacy, and applicable regulations
- How Welcome Access Premium helps you meet NIS2 requirementsThis article is for all users who want to learn more about how Welcome Access Premium supports NIS2 compliance and strengthens information security
- How Welcome Access Premium helps you meet ISO 27001 requirementsThis article is for all users who want to learn more about how Welcome Access Premium supports ISO 27001 compliance and strengthens information security
- How to check supported access control systems and card readersThis article is for all users who want to know more about supported access control systems and card readers