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How to get access to another building

This article is for all users who want to gain access to a new building and how to do it on both an Android and Apple Smartphone

If you find that you need access to another building then can add another building to your profile.

  • Regular User: Please ask your Company Administrator to confirm with us that require access to another building

  • Company or Building/Operations Administrator: if you are a Company or Building/Operations Manager then please send us an email instead.

Once we've received one of the above, we will add the new building on your behalf then you must do the following steps below.


Before you begin

Depending on the Property Owner of the buildings you wish to add, you may generate more than one card as a result. This is due to whether the Access Control System and Credential Provider use the same information. Nevertheless, these cards should be activated and act normally like a single Digital Access Card.


The Next Steps

  1. Enter the Welcome Access app

  2. Locate your Digital Access Badge and tap it

  3. Tap Show more...

  4. Tap Revoke this badge and tap Yes to confirm

  5. Tap the Add to Google/Apple Wallet to generate the new Digital Access badges

  6. Tap Accept and continue

    Please note: There is sometimes a delay bug that occurs after accepting and continuing, where the screen appears to remain still and not react. If this happens, don't panic - leave the phone alone and don't touch it, it should generate a few seconds later.

  7. You should now have access to more than one building


Do you need help?

Chat with us via the AI ​​chatbot at the bottom right of the screen, or send an email to support@welcomeworkdays.com.

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