Manage users in your company
A new user automatically receives an invitation email and can generate their digital card straight away. In the user overview, you can see the status for each employee and who has activated their card.
If someone hasn't activated, go to the user's profile and select Actions → "Send digital access card email" to resend the invitation. Also ask the employee to check their junk/spam folder, and confirm that the correct work email address is register— this is the most common reason cards aren't generated.
Note:
If the country code is not filled in, +47 is added automatically
It is not possible to create a user that already exists in Welcome Workdays — the system checks the email address for duplicates
How to add a single user
Log in to app.welcomeworkdays.com.
Go to Company, found near the middle-left corner of your screen.
Go to Users, found within the Company list.
To invite a new user, select the + Add single user button found above the list.
Simply add the details of the user and select the Submit button.
How to bulk upload users
Following the same steps as the above, but now you must click Bulk upload users
Select the correct file.
Verify the list and select the row that contains the headers.
Assign the columns to the correct fields in Welcome Workdays.
Review and correct any errors.
Fields displayed in red contain errors.
Hover over the field to see the error message.
You can correct errors directly in Welcome — you do not need to upload the file again.
When there are no more errors (no red fields), click Confirm.
Choose whether you want to send invitations to the users.
If you select Yes, the users will receive an email from Welcome Workdays with a login link.
Do you need help?
Chat with us via the AI chatbot at the bottom right of the screen, or send an email to support@welcomeworkdays.com.