Welcome Identity is the identity and login module in Welcome Workdays. It gives IT administrators full control over how users log in and access the platform — either through Single Sign-On (SSO) connected to Microsoft or Google Workspace, or via a one-time passcode sent by email.
With Welcome Identity, organisations can automate user management so that access is granted and removed automatically based on a user's status in the company's directory system. This reduces manual work and ensures only active users have access to the platform.
Getting started
An overview of the two login methods available in Welcome — SSO and passwordless email login — with guidance on which is right for your organisation and how to configure them.
If users aren't receiving emails from Welcome, spam filtering may be the cause. This article shows IT administrators how to whitelist the Welcome email domain in Microsoft Office 365 and Google Workspace.
IT administration
An explanation of how SSO works in Welcome, which identity providers are supported (Microsoft Entra AD and Google Workspace), and the roles involved in the authentication process.
A step-by-step guide for IT administrators connecting Microsoft to Welcome via SSO, including required roles, the consent process, and how to restrict user access.
If your organisation uses more than one email domain, IT administrators can extend the SSO setup to cover all of them. Note that activation can take up to 24 hours.
Explains the difference between automatic and manual provisioning of user permissions, and how Welcome syncs access based on user status in your directory system.